Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you provide when you create an account, play or use services on our site. We take your privacy seriously and set out below the types of information we collect, why we use it and the choices available to you about how it is handled.

Types of data we collect

We collect a range of data needed to provide and improve our services. This includes personal data you give us directly, technical data gathered automatically from your device, and transactional data about your account activity and payments.

Personal data

Personal data includes your name, date of birth, email address, telephone number, residential address and proof of identity documents submitted for verification. We also store account credentials and any communication you send to our support team.

Technical data

Technical data covers IP address, device type, browser information, operating system, cookie identifiers and connection timestamps. We use this information to secure accounts, optimise the site for different devices and detect suspicious activity.

Transactional data

Transactional data relates to deposits, withdrawals, payment method details, game play history and records of responsible‑gambling settings. This information is used to process payments, prevent fraud and meet our internal compliance checks.

How we use your information

We use personal and technical data to operate your account, process payments, provide customer support, detect and prevent fraud, and fulfil our contractual obligations. Transactional data is used to maintain account records, analyse activity and respond to queries about payments or gameplay.

Data protection practices

We store data on secure servers and use industry standard encryption for data in transit. Access to personal information is limited to authorised staff and third parties who provide services on our behalf. We apply reasonable administrative, technical and organisational measures to protect your data from unauthorised access and accidental loss.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, measure site performance and show relevant content. You can manage cookie settings via your browser; please note that disabling certain cookies may affect site functionality.

User rights

You have rights in relation to your personal data, including the right to request access, correction or deletion of your information, and to object to or restrict certain processing. You may also request a copy of your personal data in a portable format.

Access, correction and deletion

To request access, correction or deletion of your data, contact our support team through your account or via the contact options on the site. We will respond to verifiable requests and may ask you to confirm your identity before taking action to protect your account.

Information sharing and third parties

We may share information with payment processors, identity verification providers, fraud prevention services and other third parties that perform services for us. We require these parties to protect your data and limit use to the purposes we specify. We do not sell your personal information.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to you through your account. Continued use of our services after changes indicates acceptance of the revised policy.